Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or simply want to share feedback, this page explains how to reach the team behind Canada Casino. We research and maintain every page on this site independently — your input helps us keep it accurate and useful for Canadian players.
How to Reach Us
The fastest way to get in touch is by email. Send your message to [email protected] and we'll respond as promptly as we can. Please include as much detail as possible so we can give you a useful reply — for example, the casino name or page you're referring to, and the nature of your query.
We aim to reply to all enquiries within two to three business days. Response times may be longer around public holidays.
What We Can Help With
- Review feedback — if you believe information on a casino review page is inaccurate or out of date, let us know. Offer terms change frequently, and flagging discrepancies helps us keep our research current.
- Editorial enquiries — questions about how we rate and rank casinos, our methodology, or our affiliate relationships.
- Corrections and updates — spotted a broken link, a changed bonus, or outdated regulatory detail? We welcome corrections from readers.
- Partnership and advertising enquiries — if you represent a casino brand and would like to discuss listing on Canada Casino, please email us with details of your product and licensing status.
- General questions — anything else about the site, its content, or how we work.
What We Are Not Able to Help With
Canada Casino is an independent comparison and review site. We do not operate any of the casinos listed on our pages, and we are not able to:
- Resolve account disputes or withdrawal issues with a casino — you will need to contact that casino's support team directly.
- Process refunds, cancel accounts, or adjust bonuses on behalf of any operator.
- Provide legal or financial advice specific to your situation.
- Guarantee outcomes or vouch for results at any casino we cover.
If you are experiencing a problem with a specific casino, we recommend using that operator's live chat or support email as your first step.
Responsible Gambling Support
If you or someone you know is concerned about gambling habits, please do not use this contact form as your first point of call — dedicated support is available faster elsewhere. Visit our responsible gambling page for guidance on self-exclusion tools, support organisations, and resources available to Canadian players.
Affiliate and Commercial Disclosure
Canada Casino earns commission when readers follow links to casino sites and sign up or deposit. This commercial arrangement does not influence which casinos appear in our rankings or the content of our reviews — our editorial positions are reached independently. If you have questions about how affiliate relationships work on this site, you can read our about us page or email us directly.
About This Site
Canada Casino (jacksonsfalls.com) is an independent affiliate publication covering online casinos available to Canadian players. We review platforms, compare bonuses, and publish information intended to help readers make informed choices. All casino services are provided by third-party operators; we do not hold a gambling licence and do not accept bets or payments of any kind.
Our terms and conditions set out the full scope of how this site operates, including limitations on the accuracy of third-party information and your responsibilities as a reader.
Email Us
Ready to get in touch? Write to us at [email protected]. Please allow a few business days for a response, and include your name and a clear description of your query so we can help you as efficiently as possible.